Versand

1. Shipping Policy

  • Peninsular → 3/5 days
  • Balearic → 2/5 days.
  • Canarias → 4/7 days
  • Europe → 3-8 working days 

please note +24h order preparation and drop-off at the post office

 

1.1 Important notes

What happens if I entered an incorrect shipping address or want to change it?

If you entered an incorrect shipping address, please contact us at contactkapita@gmail.com before the order is shipped. Once the order is shipped, it is very difficult to change, there is a high chance that the product is going to return to our warehouse and we will have to ship it again, we won't cover the shipping costs. However, if you notice you have this issue, contact us and we will try our best to solve it.

For any inquiries regarding shipping and delivery, please contact us at contactkapita@gmail.com

For orders shipped to the Canary Islands or outside of the European Union, customs duties/taxes may be charged in some cases, and the buyer is responsible for paying any necessary taxes, VAT, and customs fees that may apply to shipping to their country.

If you do not agree to this, please refuse delivery, and the package will be returned to us.

Kapita is not liable for any taxes, fees applied to shipping, or any fees applied at customs, so the buyer is responsible for paying the required amount.